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Q I need help registering. Is there someone that can help me?
A- Yes, please call 618-985-2828 ext. 8248 and we can help. You can also come by our Continuing Education office located in H104 and we will help you get registered.
Q- Do I need to mail in a registration form?
A- We encourage online registration but we will still allow people to main in registration forms with a check. No cash mailed in please.
Q- Can I register now and pay later?
A- We prefer you pay at the time of registration. Credit card, debit card, or eCheck is required for payment online.
Q- Can I pay by check or cash?
A- Online registration requires a credit card, debit card, or eCheck. We prefer online registration but we will accept check or cash.
Q- Can I get a registration confirmation?
A- At time of registration, confirmations are emailed to the email account you provided.
Q- What do I do if I did not receive a confirmation by email?
A- Check your email junk filters or login to your account and check that you entered your email correctly.
Q- What do I do if I cannot remember my email or password?
A- On the login form, click on the link under forgot your password. This will allow you to reset your password, however, you must know your username. Contact Continuing Ed if you need help.
Q- I already have a student account, do I need to create a new one?
A- Yes. This is a new registration system.
Q- I missed my class or workshop. Can I get a refund?
A- If you request to be dropped from class within two weeks of the class starting date.
Q- How do I drop or withdraw a class?
A- Login to your account. Go to Academics, then current sections. See your class and click on the dropped icon.
Q- If I request a drop, will I receive a refund?
A- If your drop request is received before the refund deadline, the credit card used to purchase the course will be credited the full amount. Please read our refund policy.
Q- Can I just show up to the class and register later?
A- No. We encourage all students to register in advance. If you show up for class, you must register then and you will be billed later. If you provide an email address, your invoice will be emailed.
Q- How do I update my information?
A- Under My Account select Update Profile
Q- How do I know if my class is cancelled?
A- We will email and call all students at the contact information provided upon account creation. In the case of inclement weather, please check the main college web page at www.jalc.edu
Q-How do I pay my bill?
A- Students have a few options. First login to your account. Click My Account and Pay Balance. Or call or send a check to the Bursars Office. Make checks payable to John. A. Logan College or call (618)985-2828 ext 8201.